Delivery and Returns
Please see our Delivery and Returns page for information regarding shopping with The Collection by Salvesen Graham.
Product Designs and Materials
All items created by The Collection by Salvesen Graham are made by hand where possible using carefully selected skilled makers and craftspeople. Therefore there may be slight variation item to item in colour, size and finish within our set tolerance, this is what we believe makes our pieces characterful and unique. For item specific notes, please see the individual item pages on the website.
To ensure that you receive a consistent colour match, please order your fabric, wallpaper and items in one order. In each order we will ensure that fabric and wallpaper is from the same batch. Should subsequent orders be placed in future we cannot guarantee that there will not be colour or finish variation.
Product designs are The Collection by Salvesen Graham’s own and not subject to copy or reproduction.
Accuracy of Content
The Collection by Salvesen Graham strives to ensure that all information provided on the website is accurate particularly for product representation and detail, however the company will not be held liable for any errors or omissions. We recommend that the customer verify product detail with The Collection by Salvesen Graham should they have queries before purchasing.
Purchasing
To commence production of made to order items and to dispatch in stock items to you, payment must be received in full for both trade and retail customers.
Items purchased from The Collection by Salvesen Graham are for retail customer or trade clients use only, and not permitted for resale unless an agreed stockist of The Collection by Salvesen Graham.
Item prices and delivery prices are subject to change. Should a price be changed from that originally quoted or stated on the website the customer will be informed only where necessary.
All major credit and debit cards are accepted for purchasing via the website. For trade invoices payment is accepted by BACs only.
Lead Times
We strive to achieve the best lead times for our customers, and ensure we are keeping these as short as possible. For item specific lead times, please see individual item pages on the website. These are subject to change in line with our makers.
Copyright
All content on the Website (including, but not limited to, logos, images, photos, designs, graphics and text) is the property of the Company, through direct ownership or licence, and as such is protected by national copyright and other intellectual property laws and treaties. Users of the Website are not granted any intellectual property or other rights with respect to such content. Any unauthorised reproduction or copying of such content may result in legal action.
Damage to your device
While the Company takes all necessary steps to ensure the Website is free from viruses, it cannot guarantee against harmful outbreaks, and has no responsibility or liability for any possible viruses. The customer will be personally responsible for their use of the Website and all their communications and other activities on it. It is the customer’s obligation to ensure appropriate safety measures are in place before downloading any information from the Website. The Company will not be legally responsible for any loss or damage which may occur to any electronic or other equipment as a result of using the Website.
Privacy
Please see our privacy policy page for more information.